top of page
IMG_0150.jpeg
ARTIST, ILLUSTRATOR & VISUAL STORYTELLER

Featured Artwork

IMG_2127.HEIC
about

SHOP POLICY

Processing time for orders:

 

3-5 working days

 

Estimated Delivery Times:

You will receive an email with a tracking number shortly after the item has shipped.

  • UK: 2-3 business days

  • USA and Canada: 7-14 business days

  • Europe: 5-10 business days

  • Australia, New Zealand, Oceania: 10-20 business days

  • Asia Pacific: 7-14 business days

 

Customs and Import Taxes:

ANY AND ALL CUSTOMS FEES, ADDITIONAL CHARGES, OR TAXES ARE SOLELY THE RESPONSIBILITY OF THE BUYER.

Some countries require customs and/or duty payments on items purchased from overseas.  Some countries charge customs tax for goods above a specific value.  You as the buyer are responsible for paying such taxes.  If you are outside the UK, please consider this before purchasing. Please check your country’s customs rules and regulations before ordering.

Returns & Refunds:

Returns are only accepted if the item was damaged during transit.

The utmost care is paid to the packaging of the artwork and only reliable professional carriers are used. Nevertheless, you must examine the packaging and goods on arrival before signing for them. If the packaging is damaged, decline the package and have the shipper send it back to the agreed address.

 

The full purchase price, including postage and packaging of any artwork, is refundable if the items are delivered to you in a damaged or faulty condition.

 

The store reserves the right to refuse to issue a refund/replacement item and to recover the cost of the returns delivery from you in the event that the item is found to have suffered damage after delivery.

 

If your piece was a custom commission, there are no refunds or exchanges. Due to the nature of the product, all sales of commissions are final.

Copyright ownership

 

Olya Anima retains the copyright of all artwork, originals, commissions, and prints. All reproduction rights belong to the artist unless you are given written consent from the artist.

bottom of page